What is the busywork costing your business, and can you trust the number?
How a defensible baseline is built from your own figures, and what has to be true before the number means anything.
Short notes on the cost of manual work and how we measure it. Each note states its sources and its limits.
How a defensible baseline is built from your own figures, and what has to be true before the number means anything.
Start with the process you want to improve.
Start with the process you want to improve.